https-::pixabay.com:en:hands-woman-keep-ipad-mail-email-1010220:

One of the biggest reasons people do not read email messages is because writers are careless about subject lines and, as a result, fail to pull the reader in. The subject line is the first place you are communicating with a reader, the first time you are saying to the reader, “Here is why you need to read… Read more »

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https-::pixabay.com:en:punch-fist-hand-strength-isolated-316605:

The tone of email continues to have destructive consequences in the workplace. Exercising restraint and using good judgment can bring long-term benefits.   Conveying disappointing or unpleasant news will always be necessary, and although such information often should be communicated face-to-face, the discussion frequently starts in an email, and there is a way to do it… Read more »

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https-::pixabay.com:en:convention-conference-meeting-1410870:

Hesitations (u-m-m-m), hedges, and other cautious expressions reflect a weak language style that can diminish credibility. For decades, social psychologists have found that a communicator’s language affects how the person is perceived by listeners, and experiments have revealed that speakers exhibiting powerful speech styles are evaluated more favorably with respect to credibility and competence. The… Read more »

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