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Where to use commas and semicolons can be challenging. Here are two situations that cause considerable head scratching. Let’s first remember that punctuation marks are intended to guide readers so that they correctly understand your sentence, and so they read it easily, without stumbling. You have flexibility; nothing in the history of punctuation says there… Read more »

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Your preparation for a meeting, the ideas you bring, and your responses to questions and comments are among the qualities that can set you apart, particularly as a manager. To build credibility as a leader, use preparation and communication skills to present yourself well in meetings. Here are a few suggestions for doing the necessary… Read more »

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New words that pop up in our language might sound catchy, but they also can create a bad impression.   Dozens, if not hundreds, of new words are accepted into English every year, because it’s a living language; it’s evolving. But in the interests of good clear business writing and a professional image, be selective… Read more »

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Abbreviation Acronym Ken O'Quinn

Avoid abbreviations when writing an opening paragraph if the reader has no context. Focus instead on what the product does. Employees everywhere complain about the pervasive use of abbreviations. They can be a useful shorthand that saves you from writing out names of things people are already familiar with. But other times, the reader is… Read more »

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