Excessive capitalization is widespread in business, and one place is in job titles. A person’s title warrants capitalization because it is a special professional designation, but the widely accepted business writing style calls for capitalizing it only when it appears directly before a name. Examples are President Obama, Pope Francis, Doctor Smith, or Senior Vice President… Read more »

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People often decide how to respond to your persuasive message based not on the content but on your credibility. If you sit down to write a persuasive message, you probably focus on carefully selecting the right words and emphasizing the appropriate points. But the success of your message might depend on something else. The ability… Read more »

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Maryanne Wolf, an expert in language processing, says constantly processing snippets of text and video might be changing our ability to think deeply. As people spend more time writing in snippets – Facebook posts, text messages, and clipped email — Wolf … “My major worry is that, confronted with a digital glut of immediate information that… Read more »

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