We like to think that we make decision based on logic and common sense, but we often don’t; we decide based on emotion. So the ability to reach an audience emotionally is essential to being persuasive. One way is to make a small request initially, and then appeal for more later.
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When you compliment someone, the person feels good about herself, it puts her in a good mood, and she is more likely to do something for you in return. That’s why flattery can be an effective tactic of persuasion.
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Your ability to be persuasive depends on whether the audience views you as credible, and one way to strengthen your credibility is to be more friendly and helpful.
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People want to read messages that sound original and sincere and reflect your personality. Cliches have the opposite effect because time-worn phrases make writing sound like text cut and pasted from a similar message five years ago.
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Writing a persuasive message when the audience is neither supportive or resistant but simply doesn’t care requires a different approach. Your first challenge is getting people to recognize that there’s a problem.
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