You occasionally still see two spaces after a period, because people tend to do what they were taught in school.

But it actually has been obsolete for more than 100 years.

No Comments | 
Read More

A key to being persuasive is to provide concrete details, rather than abstract generalities, and the information doesn’t necessarily have to be in written form. Spoken words also can influence behavior.

No Comments | 
Read More

A major reason people do not read e-mail messages is because writers are sloppy about subject lines and, as a result, fail to pull the reader in.

The subject line is the first place you are communicating with a reader, the first place you are saying to the reader, “Here’s is why you need to read this.”

No Comments | 
Read More

Most people have heard that it is important to include the five Ws (who, what, where, when, why, and we add in “how”) to make a message clear and complete, and that’s true. But do not try to squeeze them all in the opening paragraph.

No Comments | 
Read More