A study of student writing found that most students knew enough to avoid using “textisms” in formal assignments. Ever since instant messaging arrived in the mid 90s, there has been concern about a decline in writing skills, and it increased with the advent of text messaging, with its abbreviations, casual language, and clipped format. But… Read more »
Being a good communicator is not just about speaking and writing; you also need to be an attentive listener. We assume we must have the ability to listen. After all, we have been listening to people since we were born, or at least, we think so. It’s more likely that we were hearing but not necessarily… Read more »
Avoid using hedges and hesitations in your business communication, which cause the audience to question your credibility. Several experiments in social psychology have shown that a person with a powerful speaking style influences how the audience evaluates that person. Speakers received consistently low ratings when they used what psychologists James Bradac and Anthony Mulac called… Read more »
Whether you are announcing news via the traditional press release or using only social media channels, be sure to write for your readers. Understand your audience’s mind might be the oldest principle of communication, and yet, it also might be the one people continue to ignore the most. In part, it’s because writing is a… Read more »
Reducing the size of your initial request can be an effective persuasive tactic because it makes the request less burdensome to your audience.