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Should You Capitalize Job Titles?

Should You Capitalize Job Titles?

Excessive capitalization is widespread in business, and one place is in job titles. A person's title warrants capitalization because it is a special professional designation, but the widely accepted business writing style calls for capitalizing it only when it appears...

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The First Draft is Just That: a Draft

The First Draft is Just That: a Draft

Instead of straining to write the first version of a communication, just relax and write; that's what a draft is for. If you ever moved into a house or an apartment, you know that your initial concern is simply getting the boxes and furniture into the new home; you...

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Use Judgment when Texting to Candidates

Use Judgment when Texting to Candidates

Using text messaging as a communication tool in hiring might be practical, but remember that writing leaves an impression. A recent story in the Wall Street Journal said some companies are turning to texting to communicate with prospects, because it is more convenient...

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The Problem with Reading and Writing in Snippets

The Problem with Reading and Writing in Snippets

"Constantly processing snippets of text and video might be changing our ability to think deeply," Maryanne Wolf, an expert in language processing, says. As people spend more time writing in snippets - Facebook posts, text messages, and clipped email -- Wolf ... "My...

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By Ken O’Quinn

Focus on Them Focus on Them

As a contributing author in this book on leadership, Ken offers insights and tips for managing difficult conversations, providing effective feedback, and being authentic. Order here.


Perfect Phrases for Business Letters (McGraw-Hill) Perfect Phrases for Business Letters

Provides the right words and phrases for any situation - quickly. The book was reprinted in Japanese because of high-volume sales there.


TD at Work — Business Writing for Managers

The Association for Talent Development invited Ken to write this 22-page booklet for the TD at Work series.

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Praise from Clients

Ken O’Quinn is the best writing coach I have ever worked with.
Karen BartuchGlobal Operations LeaderPricewaterhouseCoopers

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