Keep Difficult Conversations in Balance

Keep Difficult Conversations in Balance

People often dread having a conversation with a colleague or friend they don’t like or have disagreements with, but there is a professional way to navigate the delicate path. Conversations are part of managing, because supervisors are responsible for — and...

Handling Difficult Conversations

We are a talkative culture. We like to make small talk, tell humorous stories, exchange ideas, and share gossip, but when it comes to difficult conversations, we hesitate. We squirm. These conversations are stressful, whether the issue is job performance, unacceptable...